Contact Us

Get in touch with the most professional and friendly
customer service team in Sierra Leone

Contact details

Technical Support

Our technical team operates 24 hours 7 days a week and they are always available and willing to help.
If you need technical support, please contact noc@signature-connect.com or call us on
+232-78-313-104 

Billing and Customer Service

For customer service and billing queries, please email us at info@signature-connect.com / support@signatureconnect.com
or call us at +232 33-233-620 / +232-72-568-290 

Sales Enquiries

Deciding on the right bandwidth can be difficult at times.
Discuss your needs with one of our marketing experts on +232-73-055-365 / +232-72-568-290 or email marketing@signature-connect.com

Write to us

If you wish to write to us, please send your letter to:

Signature Connect Limited
Customer Enquiries
92 Regent Road, Hill Station,
Freetown, Sierra Leone

Any other questions?

Complete the enquiry form below and we will
answer your question as soon as we can.

Superfast

Don't Suffer The Buffer. Get ​​Our Super Fast Fiber Internet and enjoy a glitch-free experience, no delay, no lag, and no buffering.

Unlimited

We provide you with fiber internet that meets your needs all day, every day.

Stream, Surf, and Work at Superfast Speeds with Signature Connect's Fiber Internet

24/7 Proactive Support

You can reach us whenever you need us.

Anytime via Email, WhatsApp or Phone

Got Questions?

When will I get connected if I choose Signature Connect as my ISP?

We aim to connect every customer as quickly as we can. If you are within the fiber coverage area and OTB nearby is live, you will get connected in a day or two of choosing us as your internet service provider.
We will often survey the property before attempting to install. This is to speed up the installation.

Are installations subject to a survey?

Yes. Our engineers may need to do a free survey to make sure there are no problems that might disturb the installation.

What is Mbps?

‘Mbps’ is an abbreviation for Megabits per Second. A Megabit is a unit of measurement for the speed of data transfer over the internet, or in other words, your internet speed. So let’s put broadband speed into real context.
Click to learn more...

What is Fiber-to-the-premises (FTTP)

Fiber-to-the-premises (FTTP), is where fiber optic cables are used to bring an ultrafast internet connection all the way to your building.

Network Status

Get connected

Choose Signature Connect to enjoy high-speed, reliable, and affordable fiber internet. Backed by our exceptional customer service.

Stream, Surf, and Work at SuperFast Speeds with Signature Connect's Fiber Internet

Get in touch

92 Regent Road, Hill Station, Freetown


©2023 Signature Connect - All Rights Reserved

Signature-Connect Limited is a Private Limited Company registered in Sierra Leone.